Cancellation Policy

At TECHNO STORE TRADING (F.Z.E), we understand that circumstances may change, and you may need to cancel your order or requested services. This Cancellation Policy outlines the conditions and process for cancellations, ensuring transparency and customer satisfaction.

Cancellation Timeframe

Customers can cancel their orders or requested services within 24 hours of placing the order.
Cancellation requests made after 24 hours may not be accepted if the order has already been processed or shipped.

Cancellation Conditions

Orders can only be canceled if they have not yet been processed or shipped.
For services, cancellations must be requested before the service has been initiated or delivered.

Cancellation Process

To request a cancellation, please contact our customer support team:

Email: techno-store-fze@hotmail.com
Phone: +971555221887

Provide your order number, payment details, and the reason for cancellation. Once your cancellation request is verified and approved, you will receive a confirmation email.

Refunds for Canceled Orders

Refunds will be processed through the Original Mode of Payment used by the customer.
Please allow up to 10 to 15 days for the refund transfer to be completed, depending on the issuing bank of the credit card.

Important Notes

If the cancellation request is not made within the specified timeframe or does not meet the above conditions, the order or service may not be eligible for cancellation.
Any shipping or handling fees incurred before cancellation are non-refundable.

Contact Us

For further assistance with cancellations, please contact:

TECHNO STORE TRADING (F.Z.E)
Email: techno-store-fze@hotmail.com
Phone: +971555221887
Address: Ajman Free Zone C1 Building Office – C1 – 1F – SF2124