Return Policy

Return Policy

At TECHNO STORE TRADING (F.Z.E), customer satisfaction is our top priority. This Return Policy provides clear guidelines for customers regarding their rights and responsibilities when returning products purchased through our website.

General Return Guidelines

We accept returns under the following conditions:

• Returns must be initiated within 7 days of receipt of the product.
• The product must be in its original condition, with the delivery packaging unopened and intact.
• Returns are accepted for damaged products, incorrect items delivered, or defective goods.

To initiate a return, please contact our customer support team at support@technostoretrading.com or call us at +971 [Phone Number]. Proof of purchase and details of the issue must be provided.

Return Conditions

1. Damaged or Incorrect Products: If you receive a damaged or incorrect item, please notify us immediately and return the item in its original packaging. Once verified, we will offer a replacement or a full refund.
2. Sealed and Untampered Products: Only products that are sealed, untampered, and in their original packaging are eligible for returns. We reserve the right to refuse returns if the product has been used or tampered with.

Return Process

• Ensure the product is securely packed in its original packaging to prevent damage during transit.
• Ship the product back to us using a registered courier service. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., damaged or incorrect product).
• Once we receive and inspect the returned product, a refund or replacement will be processed.

Refund for Returns

• Refunds for eligible returns will be processed only through the Original Mode of Payment.
• Refunds may take 10 to 45 days, depending on the issuing bank of the credit card.
• Shipping and handling fees are non-refundable.

Important Notes

• Returns that do not meet the above conditions will not be accepted.
• Please retain proof of shipment and tracking details when returning products.

Contact Us

For further assistance with returns, please contact:

TECHNO STORE TRADING (F.Z.E)
Email: techno-store-fze@hotmail.com
Phone: +971555221887
Address: Ajman Free Zone C1 Building Office – C1 – 1F – SF2124

By shopping with us, you agree to this Return Policy. Thank you for choosing TECHNO STORE TRADING.